Please don’t make the same mistake that I did. Judge for yourself.
Just over four months later the entire lower seal has failed through routine kitchen use:
Insinkerator promises a hefty warranty that is not worth the paper that it’s printed on. When I called the 1-800-558-5700 customer support number, nobody answered for fifteen or twenty minutes, but I was offered the option to leave a message. I punched ‘1’. The message said that the mail box was full and then bid me, “Good Bye!”
I bought the unit at Home Depot. Their in-store warranty only lasts for 90 days — just short of the service life of the Insinkerator Evolution Excel. I have no problem with Home Depot. My problem is with the company and the JUNK that they sell to the public.
The cheap disposer unit that came with the house lasted 12 years. This unit didn’t even make 6 months before it totally failed.